Configuration Management and Data Science Specialist
I'm a Configuration Management and Data Science Specialist with over a decade of experience improving CMDB governance, IT Discovery, and ServiceNow operations in financial services. My career has been about one thing: making IT data trusted, actionable, and valuable.
I hold a First Class BSc in Software Engineering and a Data Science degree, allowing me to bridge IT configuration expertise with advanced analytics and automation. Skilled in ServiceNow, Power BI, Python, and ITIL frameworks, I help organizations transform CMDB data into a foundation for smarter governance, risk management, and decision-making.
MUFG
September 2023 - Present
United Kingdom
Santander UK
January 2019 - October 2023
Milton Keynes, United Kingdom
Santander UK
January 2018 - January 2019
Leicester, United Kingdom
Santander UK / Produban
February 2015 - January 2018
United Kingdom
Produban
September 2011 - February 2015
Milton Keynes, United Kingdom
Graphnet Health Ltd
April 2008 - November 2011
United Kingdom
Nottingham Trent University • September 2021 - March 2025
The University of Northampton • 2005 - 2008
Instituto Vista Alegre • 1998 - 2000
Power BI Data Analyst Associate (PL-300) - Microsoft
ITIL RCV (Release Control and Validation)
Planning an AWS Solution - AWS
Excel: PivotTables for Beginners - LinkedIn Learning